Pen-y-Fai Drop & Collect Post Office

To collect a parcel from a Drop & Collect location, you’ll need some proof of identity, as well as the tracking ID. It could be a full driving licence, passport or any of the list below. Just make sure it’s the original (not a copy) and for the person the parcel’s addressed to. • Digital ID - Post Office EasyID or Yoti • Birth certificate • Building society book • Cheque book • Cheque guarantee card • Council tax payment book • Credit card • Credit card statement (no older than 6 months) • Debit card • Full driving licence • Marriage certificate • Military photo ID • Police Warrant Card • Foreign national identity card • National Savings bank book • Valid passport • Paid utilities bill (no older than 6 months) • Standard acknowledgement letter (SAL) issued by the Home Office for asylum seekers • Trade union card If you’re under the age of 18 and can’t provide any of the above, we’ll take one of the following too (originals, not copies): • Medical card • National Insurance card • Savings book

Pen-y-Fai Drop & Collect Post Office offers prepaid parcel services, allowing customers to quickly drop off, send, or collect prepaid parcels as a trusted alternative focused on online shopping convenience.